Designers can be mediators who can provide users ways to “domesticate” emerging technologies. To make their use as familiar as possible for users is a conventional way to tackle emerging technology adoption. However, this convergent approach also limits the full exploitation of a technology’s potential. A research project I worked on offers a striking example of how a divergent role for design can explore the untapped potential of a technology: the eye-trackers.
In our world run by information, data and screens, eyes have become highly active organs because of their sensory function in human-machine interactions. This trend has driven later on the development of eye-tracking technologies to obtain more clues about human behaviors and it established the status quo for eye-trackers as measuring tools. …
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